Complaints about Schools and Academies
If you are concerned about your child’s school, you should start by talking directly to the teachers or headteacher or, if necessary, the governing body or the local authority. If you are not satisfied with the responses you have received Ofsted may be able to help.
Family Lives
A national charity that works for, and with, parents. It works to offer help and support through an innovative range of free, flexible, responsive services.
tel: 0808 800 2222
website: www.familylives.org.uk
Barnardos
Helps all kinds of families to cope with a wide range of issues including poverty, abuse, and homelessness.
tel: 01268 520224
website: www.barnardos.org.uk
Kidscape
Gives information for parents on a range of ways children can be bullied including cyber bullying and gives advice on keeping children safe online.
tel: 020 7730 3300
website: www.kidscape.org.uk
Missing Person Helpline
Whether you are missing yourself, or have been affected by the disappearance of a loved one, you can contact the missing person helpline whenever and however you want phone or text: 116000 (24 hours)
National Drugs Helpline
tel: 0800 77 66 00 (24 hour free advice)
NHS Direct
tel: 0845 4647
website: www.nhsdirect.nhs.uk
NSPCC
Offers some helpful information for parents and carers on a range of issues, such as internet safety, protecting children at home and positive parenting tips.
tel: 0808 800 5000
website: www.nspcc.org.uk